On 6/27 I submitted a completed authorization form plus reqiured documentation and received notification back that I identity was successfuly verified by Hoo Yu. Between then and 7/5 I got daily emails reminders that time was running out to send in documents to verify my identity. Finally I sent a copy of previously approved documents and authorization to Planet 7. On 7/21, I received an email from Albert A. thanking me for the documents but said some were missing (which they were not), so I sent him all the documents again.
On 7/27 I asked Albert for a status but have gotten zero response. This is not brain surgery and players deserve better treatment than this.
Can askgamblers please assist?
Red Ping Win Casino