I submitted a withdrawal request of $2198 on Wednesday 9/9/20 and there’s been no response to my request and I haven’t received my funds. I sent the below email this morning.
I know I keep submitting complaints about withdrawals but apparently this is the only way to get them resolved. Once this one is resolved then I will be closing my account with Planet 7.
Thank you for your assistance.
Thank you for contacting Planet 7.
We have received your email and are assigning it to a casino representative. You can expect to receive a response from us within five (5) business days.
To help track your inquiry we have generated a reference number. Your reference # for the email you just sent is # 7476507 .
You can reply directly to this mail for any further communication with Planet 7 Customer Support Center in regards to this issue.
Planet 7 Customer Support Center
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