8 days ago I requested a withdraw via bitcoin. Apparently bitcoin is supposed to be a “faster” option for both players and casinos. Yeah that isn’t the case. Most other sites take care of bitcoin in days if not minutes. But not planet7. This site is a joke. I cashed out a few months back, only $250. Took about a month but I got my check after I sent in all my verification information. Then the check took another month to clear. Ridiculous all around. So now I try to cash out $515, so I did bitcoin to make it faster. I had to go through a whole other set of verification, which is bs bc I just did it last year, why should I have to re-verify my ID every withdrawal? That is a joke in itself, you gladly take my money without having to confirm my ID every time? So after I sent in pictures of myself and all this ID nonsense, my withdrawal is still pending 8 days later. I reached out to customer service twice, same thing both times, “still pending” followed by all the bs to give me the run around. Now I’m here having to basically beg for my money. I’ve given them thousands over the past couple years but they can’t even give me a small percentage back when I finally get “lucky”? This isn’t right. Tons of other sites would have taken care of this a lot sooner, especially when I have already verified myself twice now! Needless to say I’ll never give them another cent. But if this gets one person to not deposit on their site, then I am happy. They are a ripoff and do everything in their power to prevent you from getting any money. They draw out this process to the absolute last second and then some every time bc they want you to either cancel the withdrawal to keep playing, or trick you into “violating” their terms so they can rob you of your money. Just pay me the damn money planet7, have some respect. I shouldn’t have to ask for my money on a public forum, and neither should any of the other 500 people that had to do this.