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Delayed approval of my winnings


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By Thegne
5 years ago
Message on forum
Here we go again my withdrawal request is late for approval
#132030022. 03/10/20. $ 1094.37
Wire transfer.
I have spoken to several reps ,and it was escalated last friday and now its almost thurs and still no change.
So once again i feel my only and best option is to complain .please help me get this approved and paid in a timely manner
Disputed Casino Planet 7 Casino
Amount $2719

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
once again great work! although i never received a response back ,i can confirm i have received all my payouts .thanks again tawni ,good job
User name loyalty-level-2
i already responded and i am waiting on a response , i just want to know now if since my last request was approved over 7 days ago if she can handle it ? since it is already late . or do i have to go through this complaint process all over again for it
User name

Dear @Thegne,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Planet 7 Casino Complaint Stats

Resolved 1465 / 1540
Avg. Amount $3,548
Avg. Complaint Duration 17 days
Avg. Response Time 3 days

Planet 7 Casino Complaints

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