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Planet 7 Casino - Can't get my money

RESOLVED
posted on January 18, 2019.

i will attached several conversations i have had with live chat at this casino, i am trying to get the 600 dollar that i won several weeks ago to no avail. I would appreciate any help you guys can give me. I am frustrated with this casino. since i was lucky one time, they wont give me any good bonuses

AskGamblers
posted on January 22, 2019.

This complaint has been reopened as per Planet 7 Casino request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

posted on January 26, 2019.

Hi David--

I apologize for the difficulties you've been having with this.

I've checked your account and I'm not finding your preferred method of payment. I'll be sending you an email regarding this in a moment--as soon as I have your reply, I'll be able to have your payment issued.

All the best,

Tawni

posted on January 28, 2019.

I sent tawni a ne email today that has the information she wanted. I think we hopefully have a path foward on getting my winnings.

posted on February 1, 2019.

Hi David--

We're in good shape. ;-)

Your wire was sent off to our processor, yesterday: 1/31 Paid $600 + no Service Fee for transaction #121151804. I would expect you'll find the funds in your account towards the middle of next week (possibly sooner).

I wish you all the best,

Tawni

posted on February 3, 2019.

I am certain this complaint has been resolved, thanks again askglamblers!

AskGamblers
posted on February 4, 2019.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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