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Approval problem


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By jb1949
5 years ago
I have been playing at planet 7 for years now they have made me jump through alot of hoops to get paid, it took some time but i eventually got paid. Now i have a withdraw that was made on 10/23 for $2500 that still has not been approved, evert time i ask about it they tell me the same thing its under review. I also have a withdraw for $2500 from 11/03 that has not been approved. There website says that approvals are made within 7 to 10 days, Please Help solve this for me Thanks
Disputed Casino Planet 7 Casino
Amount $5000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
I received all the funds due me, Thank You Tawni and Thank You Askgamblers.
User name

Dear @jb1949,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hi Ray--

Your second withdrawal was sent to our processor, last week: 12/14 Paid $2500 + no Service Fees for transaction 164992047. According to the notes, the wire was completed on the 15th, so you should already have received the funds. ;-)

I wish you all the best,

Tawni

Planet 7 Casino Complaint Stats

Resolved 1465 / 1540
Avg. Amount $3,548
Avg. Complaint Duration 17 days
Avg. Response Time 3 days

Planet 7 Casino Complaints

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