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Pin-up Casino - Pull with verification

UNRESOLVED
Complaint Info
Disputed casino Pin-up Casino
Reason Verification issues
VasilinaKon Russia
Posted on August 3, 2021

Hi, pin up deliberately wastes time with additional verification.

  • 02.07 - photo on the background of the screen with an open account
  • 13.07 - housing and communal services
  • 21.07 - contract with a mobile operator
  • 29.07 - screenshot of deposit history from my ecopayz (What? And they don’t know what deposits I made? Hmm)

I sent all the requested documents quickly. they write that verification takes up to 5 days. as you can see, the verification always took more than 5 days. Online chat can not help anything, they write that this is discussed only by email verifi­cat­ion­@pi­n-u­p.team. Only from this mail nobody answers, ignoring.

They specifically ask for documents one at a time, are deliberately playing for time. Ignored, no information can be obtained.


Before that my account was verified. Account ID 14775770.

Help please.

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