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Pin-Up Casino - Long time withdrawal pending

RESOLVED

Complaint Info

Disputed casino

Pin-up Casino

Amount

₹ 3000

Posted on January 9, 2023

Hi,

I submitted a withdrawal request on 27-12-22, and it has still not been processed, and each time I get in touch with the support department, they have told me that pin-up does not part of the payment system, which is just not accurate.

In case need any more details let me know. and We would appreciate your help in resolving this issue.

AskGamblers
Posted on January 9, 2023

Dear @mk2430,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Posted on January 10, 2023

Hi Team,

Amount is 3000 INR.

Posted on January 10, 2023

Hello!
Yes, we really see that your withdrawal has been processed since 27.12.2022. Our specialists are waiting for a response from the payment system in order to resolve the issue. As soon as they receive it, they will respond to your mail that you indicated in your profile. Please expect an email. We'll also post the answer here

Posted on January 11, 2023

Issue resolved now. Thanks a lot.

You can close this complain.

AskGamblers
Posted on January 11, 2023

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.