Pin-up Casino - Delay withdrawal since 8 days and not even a big one

Greetings!
As I can see, ticket TS-446664 had been created previously in order to check your situation.
Please be advised, our Finance Department requested additional information from payment system. Our specialists are waiting for reply.
As soon as we receive an answer, we will immediately notify you by mail, and also duplicate the information in this discussion

Dear @Christ5,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required information has already been sent to the Pin-up Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required information or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

Good afternoon! The withdrawal request was successfully processed on 09.10.2022, did you receive the funds?

Dear @Christ5,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Thank you pinup i have received my fund.plz improve ur witgdrawal process so that player will not get any fear in playing ur site.

Greetings.

We are glad that the issue has been resolved. For our part, we try to do everything possible so that customers are satisfied with the services of the site. If you have any questions, you can always write to us in the support chat on the site - we will be happy to help.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.