Pin-up Casino - Blocking money and no customer support

Hello! Please specify your account ID or ticket number if it was created.

Account id
48779267

Ticket number TS-1496238



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Dear askgamblers team,


Ask them to give us all the question in single reply, as my experience says that they will waste time again ajd again asking same questions.


Chat support staff is lieng each and everyday with all new bluffs.


They are bunch of people who lies and let you wait for 7 to 10 days.


Day by day withsame reply they dont even know where the payment is.

On 12th august imwas told, my issue is in final stage and it will be solved on same day.


Today is 14th and i am at same place.

Dear askgamblers team,


I would like to take you on the note that,

Money has been successfully delievered and the evidence for the same has been given to chat support of pin up.

Bank clearly shows that the reciever from pin up side has successfully get the amount.

Now by saying its a technical error, they are harassing me by holding my deposite.


I am verified vip member on pin up so there is no issue of verification or other thing.

Since last so many days the deposite and withdrawal system is not working properly.


For deposite and withdrawal i am submitting all the ecpvidence of screenshots of pin up profile which shows whn you win big, they wint alllw to withdraw amount and keep you playing.


Below are the attachments which shows deposite of 10000 made successfully and their reciever recieved it successfully.

Second is the screenshot in which it shows how they reject withdrawals when you win.

Dear askgambler team,


I would like to take this to your attention that the pin up is wastimg time for both of us.


They will take 2 to 3 days to reply and when they reply, they ask for more time.


As it is clearly shown that the money has been successfullysent to their payment processor,

The issue arrises at their side and they must pay me back my money with the compansation.


This is clearlya harassmentto player, holding money with no reason.


Kindly take a strict action againstthem and keep the user rating go down.

Hello! The deposit was successful and was credited to your balance 2024-08-16 00:30:11 +5.5. Sorry for the inconvenience!

Dear @ND3108,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

The issue has been solved .

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.