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Pin-Up Casino - Amount of 500 INR deposited but not credited yet

RESOLVED

Complaint Info

Disputed casino

Pin-up Casino

Amount

₹ 500

Posted on February 13, 2023

I have deposited INR ₹-500 on 10th feb at 4.33pm

Amount was deducted sucessfully from my account.

My UPI transaction ID < removed >

Paid to- < removed >

I raised a complaint and an agent took time of 72 hours.

Below mentioned is my ticket details

TS-55864

Now still it isn't resolved nor they are helping me

Posted on February 14, 2023

Hello!
We see that by the current moment the money has already been credited to your account balance on 2023-02-14 at 12:46:34 GMT+2. We apologize for any inconvenience caused!
We will to improve our payment channels even more so that such situations do not arise again. Fortunately, these situations are rare and we hope that the same never more to repeat with you
We wish you a good game!

AskGamblers
Posted on February 14, 2023

Dear @Sahilm99,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Posted on February 15, 2023

Thanks...
Money deposited...

AskGamblers
Posted on February 15, 2023

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.