Pin-up Casino - A month long verification and not yet finished

Dear Pin-up Casino,

Our Complaint Services are in English only. We have removed your latest post since it was written in Russian. Please post another one in English.

Thanks in advance for your cooperation.

Hello!
Of course, sorry for our mistake.
Your payout is not intentionally delayed. The company needs to make sure that you are the owner of this account, which is why certain data is requested. This may take some time, usually in the region of 30 days, but in some situations the time frame may be slightly longer. This information is specified in the rules of our user agreement. Please wait for further instructions from our specialists to the email address you provided in your profile. As soon as additional verification is completed, you will be able to withdraw your money

Yesterday verification was completed. Today I've received first payout. This case is closed.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

After my previous complaint they verified my account and paid 6400 EUR. But after that they declined all withdrawal requests for a week, despite they must pay 15000 EUR per week according to their rules. They refer to technical issues at Muchbetter, that I used to withdraw, but I checked limits are ok. Furthermore, I made almost all of my deposits via cryptocurrency, but they don't provide this method to withdraw.

Remaining account balance to pay is 42578 EUR.

Please help me to return my money!

Hello!
Yes, we really see that there are difficulties when withdrawing to Mutchbetter, and on this occasion, support specialists have created a task for which we are still waiting for a response from the payment system. Please wait for the solution of the problem, as soon as the difficulties are eliminated - you will could use this method

I can't wait more! Open withdrawal in cryptocurrency!

Greetings!
Unfortunately, there were technical difficulties on the side of the payment system. For this reason, the withdrawal was cancelled. We could not influence the work of the payment system. Now your application for withdrawal of funds is being processed, please wait for the transfer. We hope that the payment system will no longer have problems.

You still lie! New week starts, but you cancel my withdrawal request again!
I wait for the payment immediately!