Palace of Chance Casino - Payout Delayed 100 USD

posted on January 7, 2016.

Hello, my Payout was confirmed at the 23th of December till now i didnt receive anything.My Emails to the Eskelation Center are not respond and when i use the chat always there is a excuse( meeting,working on it etc).Its just 100 USD but im sorry i never saw a slower payout. if i would work like this my boss had fired me already. Hope the payout still but its so hard to communicate with them or to get a result. Thats why im writing here now.

posted on January 13, 2016.

Hi stotheone,

I checked in on this and according to our records, the payment was made on Jan. 11th in the amount of $100 via Neteller.

For the record, our Escalations Manager could find no emails from you, which is why there was no response.

Please check your Neteller account and should you have any further issues, please let me know.

All the best,


posted on January 13, 2016.

Yes today it was on my account finally. Problem solved!

posted on January 13, 2016.

Based on player's last comment, we consider this case as resolved and it is now officially closed.