Planet 7 Casino - Payout cancelled without any explanation

posted on January 7, 2016.

I recently had a $2,300 payout cancelled by Planet 7. They left a voicemail with a call-back number which only seems to be a line for a busy signal. I'm not sure as to the cancel reason but they never responded to me when asked if I had all the required documentation in. They put the deposited amount back into my account, not even the amount I had one. The site has been extremely disappointing.

posted on January 11, 2016.

Issue resolved through live chat on Planet 7 website.

posted on January 11, 2016.

Based on player's last comment, we consider this case as resolved and it is now officially closed.