Ag Awards

Silver Oak Casino - Payment System too Slow

Complaint Info
Disputed casino Silver Oak Casino
Reason Delayed payment
Amount $ 675
fulton2016 Mississippi Message
Posted on August 21, 2017

Looks like we are having the same issue again. This is my fourth filing. I have three withdrawls that were approved on 7/25/17 for $225 each. I sent an email requesting information, and have not received a reply. If you are going to run a business, you have to be prompt with payouts, People are getting tired of waiting forever, and having to fight to get their winnings. You have a terrific website for gaming, and I love it, but the delays are just too much! If you are not going to pay in a certain time frame you should be honest enough to let your patrons know, and revise the payout time so that all of these complaints won't occurr.

Posted on August 24, 2017

Hi Marvin--

Once again, I'm so sorry you're being hit with delays.

You'll be pleased to know your payment was sent off to our processor, yesterday--I would expect to see tracking, early next week.

As soon as your tracking comes through, I'll come back to update this thread.

All the best,


fulton2016 Mississippi Message
Posted on August 25, 2017

I am happy to report that I received my check this morning for $675. The date is 8/25/17, and my complaint is now closed. Thank you for your help!

Posted on August 25, 2017

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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