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Club Player Casino - Payment not received

RESOLVED
Complaint Info
Disputed casino Club Player Casino
Reason Delayed payment
Amount $ 700
Posted on April 28, 2016

On March 6, 2016 I made a request for a payment of $700 . On March 31 I was told that they would be sending a check via courier. On April 11 I got a response back to an email I sent that stated they were requesting an update from the processor and they did not know why it was being delayed, on April 21 I sent another email requesting an update on my payment status and I have not received any response since then .

Posted on April 30, 2016

Hi fb--

I'm so sorry for the delays with this.

I do see that the payment was already sent off, so I would expect to see tracking on it by mid-week, with the payment reaching you before the end of the week.

As soon as I have the tracking, I will report back here.

Have a wonderful weekend,

Tawni

Posted on May 3, 2016

Hi fb_1195083710516725,

As promised, I've been keeping an eye on your account and I have great news for you. ;-)

The tracking came in late in the day and I can see your payment is set to be delivered to you tomorrow morning (Tuesday) by 10:30 am.

Again, I apologize for the delays you've experienced.

All the best,

Tawni

AskGamblers
Posted on May 3, 2016

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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