09/01/2016 09:54 PM Check Withdrawal Approved! -$1,090.00
09/23/2016 06:35 PM Check Withdrawal Approved! -$1,890.00
I have contacted Royal Aces multiple times and they do not respond to emails. They have told me my payment was delayed and that they would escalate to a manager but no action was taken, I simply wish to know where my payments are at in the process. My account indicates that the payments were approved over 15 business days ago and so the checks should be with the processor. However, no one can confirm this and I am concerned that these payments were lost.