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Planet 7 Casino - Payment issues

RESOLVED
Posted on 14 June 2016

I requested a withdrawel for 755$ mid may. It has been about a month. I was told 7 days and there would be a tracking number. After repeated emails with no response with information. I am filing a complaint.

Posted on 15 June 2016

Hi orangehooch--

I'm so sorry for the delays and I absolutely understand your frustration with this.

I've checked your account and I do see that your payment has been sent off. I would expect to see the tracking in the next day or so (generally payments are delivered the day after I receive tracking).

As soon as your tracking comes in, I'll come back and update you.

All the best,

Tawni

Posted on 15 June 2016

I do appreciate that. Please respond with info when it is available. Thanks Renae

Posted on 17 June 2016

Hi Renae--

I just checked on your tracking and it's not yet in, but I'm quite certain if it does not come in later this afternoon, it should be here by Monday.

I'll update you as soon as it arrives on my end. ;-)

Have a great weekend,

Tawni

AskGamblers
Posted on 21 June 2016

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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