Ag Awards

Las Vegas USA Casino - Payment delayed, still haven't got my funds

Complaint Info
Disputed casino Las Vegas USA Casino
Reason Delayed payment
Amount $ 500
brownsug1984 United States Message
Posted on April 4, 2018

I still haven't received my winnings from Las vegas usa casino. I requested a withdraw on 3-7-18. It says on their site that payouts typically take 7-12 days. I have sent in all the necessary verifications and have been in countless chat sessions and all they keep telling me is that my withdraw is in queue and will soon be processed. I like playing at this casino, but will not make another deposit until they send me my funds. The payout process is horrible here. Can you please help me in this matter. Thanks. Kiesha Taylor

Posted on April 4, 2018

Dear @brownsug1984,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

brownsug1984 United States Message
Posted on April 4, 2018

I'm so sorry the amount that I'm disputing is 500$

Posted on April 8, 2018

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

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