Casino Complaints

Withdrawal issue for 2 month


7 months ago
Sir, I want to tell you that Parimatch India has been holding two of my payment accounts for some time now. I have submitted all the documents, but nothing has happened regarding the resolution process: 66527936, amount 1096, date 11/01/2026
65359119, amount 1068, date 06/01/2026
And my Parimatch India ID is 142653111
Disputed Casino Parimatch Casino
Reason Other
Amount ₹2164

Discussion

User name

Dear @Adii2580,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Greetings,

We would like to inform you that your withdrawal of 1,096 INR has been returned to your gaming account’s main balance.

Kindly log in to your account to verify the updated balance.
User name

Dear @Adii2580,

Please note that all public statements have to be submitted in English.

Thanks for cooperating with the AskGamblers Complaint Team.

User name loyalty-level-1
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Parimatch Casino Complaint Stats

Resolved 284 / 367
Avg. Amount $2,360
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Parimatch Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 178 out of 225 complaints in this category have been resolved.
This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.

Parimatch Casino Complaints

See all complaints for this casino
Deposit is not credited by parimatch

Dear AskGamblers Complaints Team sir/mam,

I am a player of parimatch casino from past more than 1 year

My registered Player ID is 523947990.


On 25 october 2026, I made a deposit of rs 100 inr from my bank account (Account Number: 8054551592). On the platform's transaction history, this transaction is marked as "Failed".

the reund has still not been credited to my bank account. I have been waiting for many days without receiving my money.


I contacted Parimatch India Billing Support via live chat to resolve this issue. The support representative haven't heard my voice and stated that in this case please provide us their upi id without xxx . But as per RBI guidelines neither my bank nor 3rd party bank Paytm disclose the upi id by stated that due to RBI policy we can provide you receiver upi id for security reasons. Hence I provide them my bank statement but they deliberately close the chat section.

To support my claim, I have attached the proof in complaint registered with it .

My official bank account statement covering the period from 25 october 2026 up to today, showing that 1000 inr goes to parimatch payment partner kanhiya has occurred.

I have already waited for several days. I strictly request that my pending deposit of rs 1000 INR be credited to my gaming account immediately.


I kindly request the AskGamblers team to intervene and help me get my funds released directly to my gaming account.


Thank you for your assistance.



Player ID: 523947990

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₹1,000