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Withdrawal issue


1 year ago
I requested withdrawal of INR 1000 on 13.02.2025 but still have not got my withdrawal today is 24.02.2025.

When I contacted thier support regarding this they told me payment has been proccessed from thier end and it might take 5 working days to reflect on my bank account.

They also informed me to send them my bank statement if I dont get my withdrawal after 5 working days are passed.

I sent them my bank statement because even after 5 working days my withdrawal is not procccessed.

Today is 24.02.2025 I still have not got my withdrawal it has been more than 10 days since I requested withdrawal.

Kindly help me with this issue.
Thank you
Disputed Casino Parimatch Casino
Amount ₹1000

Discussion

User name

Dear @Jubati1960,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear AskGamblers Team,

We would like to confirm that the funds have been successfully returned to the player’s betting account. The issue has been resolved, and the player can now access the refunded amount without any restrictions.

Please let us know if any additional confirmation is required from our side.

Kind regards,
Parimatch Support Team
User name

Dear all,

This complaint has been reopened as per Parimatch Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

User name

Dear Parimatch Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Parimatch Casino Complaint Stats

Resolved 254 / 332
Avg. Amount $2,324
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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