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Withdrawal blocked stating verification is required to unblock


3 years ago

I have been using Parimatch india since few months and the start was good and I did not face any issue in deposit and withdrawal.

Now I started winning in Instant games and I tried withdrawing money and after few withdrawals, My account is blocked for withdrawal stating verification process needs to be completed again (My account is already verified).

I have submitted all the required documents and requested them for approval. Support team of Parimatch requested for the same details again and again and I have provided the documents when ever they requested to submit.

Till today my issue was not resolved and when ever I ask for update they ask the same document to be sent with different subject as new mail.

@Ask Gamblers.. I have full faith on you in solving my issue. Kindly Help

Disputed Amount: 10095853.66 INR


Disputed Casino Parimatch Casino
Amount ₹10095853.66

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Dear Parimatch Team,

Thanks for your update. Yes, It is approved and I have withdrawn amount and it got credited to my account. Thank You!

@Askgamblers: Thanks for your kind cooperation in this matter. Appreciate!
User name
Dear AZHARSHAIK94

Your account has been successfully verified! You can make a withdrawal and continue playing. We wish you good luck and thank you for your cooperation 🙌
User name loyalty-level-2
Dear Parimatch team,

I wish to inform you that, I tried withdrawing money yesterday and I have withdrawn 200,000 INR on 03 April 2023 22:57 and it got credited to my account.

Later, i tried withdrawing money today but it failed and again it is showing me to pass through the verification process.

May i know why you guys are playing with my emotions. It feels so terrible 😢

Attaching the screenshot of my account which shows approve through Aadhar Card and Others and also the screenshot of the withdrawal attempted on 03 April 2023.

Kindly provide me a solution immediately.

Parimatch Casino Complaint Stats

Resolved 254 / 332
Avg. Amount $2,324
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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