Verification pending since 10 day

Hi Team,

I am writing to raise a complaint regarding two withdrawal transactions from my PariMatch account that are showing as successful/completed on the platform, but the funds have still not been credited to my bank account.

Below are the transaction details:

1. Withdrawal Amount: ₹3,000

Request Date & Time: 23 May 2026, 20:19

Withdrawal Completion Date: 24 May 2026, 10:45

Transfer Method: Bank Transfer

Bank Account: < account number removed >

2. Withdrawal Amount: ₹5,000

Request Date & Time: 24 May 2026, 17:43

Withdrawal Completion Date: 25 May 2026, 14:49

Transfer Method: Bank Transfer

Bank Account: < account number removed >

My account details are as follows:

Player ID: 605215262

< personal details removed >

Although both withdrawals are marked as successful in my transaction history, the requested withdrawal amounts of ₹3,000 and ₹5,000 have still not been received in my bank account.

I request you to kindly investigate this issue urgently and provide resolUtion. I have also raised ticket with them but both the tickets are still open without any resolution. The ticket no are as follows:

Ticket id - 103627652, this is for INR 3000

Ticket id - 104154921. This is for INR 5000

I request that you to reverse the amounts back to my PariMatch wallet immediately.

I have also attached the bank statement till date for confirmation, along with screenshots of the withdrawal transactions and account details for reference.

Kindly resolve this matter at the earliest.

I am using this platform form very long time, and everything is good, but recently, I have not received my three withdrawals dated 14 May, 15 May, and 13 May 2026. Today, 10 days have passed, and the withdrawal has not been received.

Ticket id is = 103288877, 103285710, 103351391

And amount is 10030, 5350, and 9910

I wanted the AskGamblers team to intervene in this matter and solve my issue.

Every time I contact customer service, they tell me that we are working on your request, but my issue has not been solved yet.

Thanks in advance to both parties. I am providing a screenshot below.

I am filing a complaint against Parimatch regarding a pending withdrawal of INR 50,000.

The withdrawal was marked as “successful” on their platform, however the funds were never credited to my bank account. I have already checked with my bank multiple times and there is no incoming transaction or pending settlement related to this withdrawal.

I have contacted Parimatch support repeatedly and provided them with multiple notices and follow-ups regarding this issue, but the matter still remains unresolved. Despite their system showing the payment as completed, they have failed to provide proper proof of transfer such as a valid UTR/reference number that can be verified by the bank.

This delay and lack of resolution is extremely frustrating. I request AskGamblers to intervene and help resolve this matter by ensuring that either:

1. The INR 50,000 withdrawal is successfully credited to my bank account, or

2. The amount is returned back to my Parimatch balance immediately.

I am willing to provide screenshots, transaction history, communication records, and bank statements if required.

Account id- 737915913

< personal information removed >

My deposit money is not credited to my game account of Indian rupee 20000.

It’s been a day, still, the money isn't credited to the game account

Even though I have contacted customer support, I still haven’t gotten any response from them. I raised tickets in Parimatch, but there has been no response.

I request that AskGamblers help me with this concern

Customer ID. 362618260

Transaction I’d. 1282485822

UTR. 668377226384

Transaction amount. 20000

Transaction date. 18/5/2026

Transaction date. 22:33 pm

I made two withdrawal requests on 25 January and two withdrawal requests on 26 January. Following amounts are:

10200,

6200,

10400,

10400

Ticket IDs are: 100705651, 100705760, 100707050,100707227

They say all withdrawal successfully processed, but I have not received any in my bank account.

When I contacted customer service about this issue, they asked for my bank statement. I provided them with my bank statement, and they created the ticket, but my problem is still not solved, and I have not received my withdrawal amounts yet.

This is my humble request, please solve my problem or give me my amount back.

It's been more than 4 months now.

Please solve my issue

It's been more than 4 months now.

Please solve my issue.

TICKET IDs:

#89936470

#89434965

I made two withdrawal requests of 11110 and 7810 on April 4, 2026, and 30 March 2026.

After 2-3 days had passed, I contacted support and asked them about my withdrawal status. They told me the withdrawals are successful, but I have not received my withdrawal amounts in my bank account.

I submitted the related bank account PDF to customer service, and they created two tickets on my issue.

Now, 1 month has passed, and I have not received my withdrawals.

Please give me my withdrawal amount in my bank account.

I provided all the related documents.

I am submitting ticket status screenshots.

Respected AskGamblers and Parimatch Team,

I made a deposit on February 14th, 2026, at 5:18 AM IST.

I have already raised this as an internal ticket ID #76623992, which was closed without any reasons given or a satisfactory solution.

Kindly look into the matter as my deposit of Rs. 1000 is pending.

The UTR for the payment is: 051829226598

Dear Parimatch Customer Care,

I am writing to formally complain regarding my pending deposit of INR 3500, which has still not been credited to my account.

I had already raised a support ticket regarding this issue and attached all the required payment confirmation and ticket details. However, it has now been 12 days, and I have not received any resolution or proper response from your team.

This delay is highly disappointing and unacceptable. I request you to urgently review my case, verify the attached payment proof, and credit the deposit amount of INR 3500 to my account at the earliest.

Please treat this matter as urgent and provide me with an update as soon as possible.

Thank you.

Regards,