Uncredited Withdrawals Totaling 51000 Falsely Marked as Successful
Dear AskGamblers Team,
I am filing a formal complaint against Parimatch Casino regarding 3 uncredited withdrawal transactions totaling ₹51,000 INR. All these transactions are marked as "Successful" in my casino profile history, but none of these funds have ever arrived in my bank account.
These withdrawal requests were made over a month ago in August 2026, and despite waiting for weeks, Parimatch has still NOT resolved this issue.
Account Details:
player ID: 849137502
Details of Uncredited Transactions:
₹15,000 INR – Requested on 18 August 2026, 14:27 (Withdrawal Date: 18 Aug 2026, 16:27)
₹16,000 INR – Requested on 18 August 2026, 16:37 (Withdrawal Date: 18 Aug 2026, 16:41)
₹20,000 INR – Requested on 25 August 2026, 00:46 (Withdrawal Date: 25 Aug 2026, 01:09)
Total Missing Amount: ₹51,000 INR
Issue & Evidence:
I have provided my official Punjab National Bank statement covering the entire period from August 2026 to date.
Bank Statement Password: 9224000100034937
As clearly visible in my bank statement, none of these amounts were ever credited to my account.
Parimatch support raised Ticket ID #140869136 for ₹20,000, but they have avoided properly addressing or creating tickets for the remaining ₹15,000 and ₹16,000 transactions despite multiple live chat requests.
Their live chat agents keep stalling and closing chats without giving any concrete updates.
My Demand:
I have provided complete documentation, bank statement (Password: 9224000100034937), and proof showing that my money is missing. Since I have been waiting for over a month without any solution, I demand that Parimatch immediately investigate these falsely marked transactions and refund the total amount of ₹51,000 INR directly back to my Parimatch gaming account balance (Player ID: 849137502) without further delays.
I trust AskGamblers to intervene and help me resolve this issue as soon as possible.
Sincerely,