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Parimatch Casino -Transaction successful and deposit not credited


3 years ago

Parimatch Betting account number 828545959 did a transaction worth Rs 25000 using the bank account transfer option to the merchant MONU ENTERPRISE Available at the time of the transaction, after that they changed the merchant and not credited the amount, they are saying the transaction is not successful but the transaction is successful and the amount has been debited from a bank account and even not refunded back, they have changed the merchant so UTR number is not activated so how can the money be added in Betting account support team is not providing any help, attaching all screenshot of transaction and credit amount in the betting account

The merchant information is as follows

Merchant name - MONU ENTERPRISE

<account information removed>

And it's Parimatch merchant account which comes in a deposit through bank transfer they change merchant Every time so no one can get the amount, have attached payment proof just credit amount in the betting account

Disputed Casino Parimatch Casino
Amount ₹25000

Discussion

User name
Dear MITCHELL22,
We have already sent a request to the payment system regarding this issue. As soon as we receive a response from the payment system, we will immediately inform you

Parimatch Casino Complaint Stats

Resolved 254 / 332
Avg. Amount $2,324
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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