I have an account on parimatch. I was asked to verify my account by submitting my photo with adhar card and adhar card's front and back. I have uploaded those pics and it got verified within no time on 7 sept2021.
Then after few days when I won afew (not big) amount, they applied limit on my account. That was also ok for at that point of time. I have mailed them to increase the max stake limit but I haven't got any response. Then on 15 sept 2021 when I won 35000 after deposit of total 20000 on that day they just locked to withdraw and set my max stake limit to zero. When I contacted to customer care they said verification is needed and asked to email my photos and adhar. I have emailed them on 15 sept at 1 am approx itself. As they use to say through term and condition and even in frequent asked questions that verification takes no longer than 24 hours but today is 18th sep2021 and still I haven't got any updates on verification. I have messaged customer care alots of time but they only says to keep patients and wait. They don't give any time. I have even messaged them on twitter telegram whatsapp and asked about verification through email also. But non could give any satisfactory response. I am really worried of my money. Please help