Parimatch Casino - On 8th March 2025 the amount was deducted from my bank account but not credited to my Parimatch account

UNRESOLVED

Complaint Info

Disputed casino

Parimatch Casino

Reason

Amount not credited

Amount

₹ 15000

Meena

Subject: Deposit Issue - Amount Deducted but Not Credited

Dear Parimatch Support Team,

I am writing to report an issue with my recent deposit. On 8th March 2025, I attempted to deposit ₹15,000 into my Parimatch account using UPI. The amount was deducted from my bank account, but the deposit was not successful and the amount was not credited to my Parimatch account.

Transaction Details:

- UTR No: 828254485628

- Date: 8th March 2025

- Amount: ₹15,000

- Mode: UPI

- User ID/Player ID: 964848612

I would appreciate it if you could look into this matter urgently and assist me in resolving this issue.

Thank you for your prompt attention to this matter.

Sincerely,

Meena Singh

AskGamblers

Dear Parimatch Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

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