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Its been more than 3 weeks my deposit is not credited


1 year ago
Its been more than 3 weeks my deposit is not credited and this casino is not doing anything. They created a ticket and its still open they keep saying their team is working on it but its the same copy paste response from them.
They offered a sorry bonus which was never credited either they are just sending one msg after 2-3 days and then disappear
Disputed Casino Parimatch Casino
Amount ₹2500

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Dear @Khansalin.khan9242,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear AskGamblers Team,
The complaint has been successfully resolved. We are attaching the evidence in the form of a screenshot.

Best regards,
Parimatch Support Team
User name

Dear all,

This complaint has been reopened as per Parimatch Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Parimatch Casino Complaint Stats

Resolved 233 / 308
Avg. Amount $2,486
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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