Casino Complaints

I made a deposit of ₹10,000 on Parimatch on 9th March


7 months ago
I made a deposit of ₹10,000 on Parimatch on 9th March, but the amount has still not been credited to my account. I have already raised a support ticket on your website regarding this issue, but no action has been taken so far. It has been several days now, and I kindly request you to check the transaction and credit the deposit to my account or provide an update on the status as soon as possible.

Thanks
Disputed Casino Parimatch Casino
Amount ₹10000

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Dear @Aadi54,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Greetings,

We would like to inform you that your deposit of INR 10,000 made on 9th March 2026 has been successfully credited to your gaming account on 18th March 2026.

If you have any further questions or require assistance, please feel free to reach out to us.

Parimatch Casino Complaint Stats

Resolved 286 / 370
Avg. Amount $2,342
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Parimatch Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 179 out of 227 complaints in this category have been resolved.
This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.

Parimatch Casino Complaints

See all complaints for this casino
Deposit is not credited by parimatch

Dear AskGamblers Complaints Team sir/mam,

I am a player of parimatch casino from past more than 1 year

My registered Player ID is 523947990.


On 25 october 2026, I made a deposit of rs 100 inr from my bank account (Account Number: 8054551592). On the platform's transaction history, this transaction is marked as "Failed".

the reund has still not been credited to my bank account. I have been waiting for many days without receiving my money.


I contacted Parimatch India Billing Support via live chat to resolve this issue. The support representative haven't heard my voice and stated that in this case please provide us their upi id without xxx . But as per RBI guidelines neither my bank nor 3rd party bank Paytm disclose the upi id by stated that due to RBI policy we can provide you receiver upi id for security reasons. Hence I provide them my bank statement but they deliberately close the chat section.

To support my claim, I have attached the proof in complaint registered with it .

My official bank account statement covering the period from 25 october 2026 up to today, showing that 1000 inr goes to parimatch payment partner kanhiya has occurred.

I have already waited for several days. I strictly request that my pending deposit of rs 1000 INR be credited to my gaming account immediately.


I kindly request the AskGamblers team to intervene and help me get my funds released directly to my gaming account.


Thank you for your assistance.



Player ID: 523947990

Status solved Resolved
₹1,000