Complaint #759 Parimatch Casino

Deposit successfully debited but not credited

By Kishan412

12 hours ago

Dear AskGamblers Team,

I am writing to request your assistance regarding a missing deposit on my Parimatch account.

On 05 July 2026 at approximately 11:19 PM IST, I made a ₹15,000 deposit to my Parimatch account using PhonePe UPI.

The payment was successfully debited from my bank account, but the amount has not been credited to my Parimatch balance.

I have already contacted Parimatch customer support and provided all the required payment proof, including the PhonePe receipt, UTR number, and bank transaction details. However, I have not received any proper resolution. I am only receiving generic responses, while my money is still missing.

I kindly request AskGamblers to intervene and help resolve this issue by asking Parimatch to either:

Credit the ₹15,000 deposit to my Parimatch account immediately, or

Refund the full amount back to my original bank account.

I am attaching the following documents as evidence:

PhonePe payment receipt

UTR details

Bank transaction proof

Screenshots of my communication with Parimatch support (if available)

Thank you for your assistance. I hope this matter can be resolved as soon as possible.

Kind regards,

Parimatch Player < sent to the casino >

Registered Email: < sent to the casino >

Disputed Casino Parimatch Casino

Reason Delayed payment

Amount ₹15000

Discussion

83 hours left for Parimatch Casino to respond.

There are no replies at the moment.

Parimatch Casino Complaint Stats

Resolved 210 / 285

Avg. Amount $2,679

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

COMPLAINT REFERRED BY AGCCS PARTNER Apostaconfiavel (220)

Parimatch Casino Complaints

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Account id 155639593

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Userid - < sent to the casino >

Username - < sent to the casino >

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