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Deposit of 1500 is not credited to my account


I respectfully request that AskGamblers kindly assist me in resolving my unresolved deposit issue with Parimatch.

On 20 December 2025, I made a deposit of ₹1,500 to my Parimatch account. The amount was successfully debited from my bank account, but it has not been credited to my Parimatch balance.

I contacted the Parimatch support team, and they advised me to contact my bank. After checking with my bank, I was informed that the transaction was completed successfully and that the funds were transferred. Therefore, there is no issue from the bank's side.

Despite providing the transaction details and payment proof, my deposit is still missing. I kindly request that AskGamblers help communicate with Parimatch and ask them to investigate this transaction thoroughly. I would greatly appreciate it if Parimatch could either credit the ₹1,500 to my gaming account or refund the amount to my bank account if the deposit cannot be processed.

I have attached the payment screenshot and transaction proof for your reference.

Thank you very much for your time, support, and assistance in helping me resolve this matter.

Disputed Casino Parimatch Casino
Amount ₹1500

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Thank you askgamblers and parimatch, my account is credited with money
User name

Dear @Chaandu89,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Greetings Chaandu89,

We would like to inform you that, as per Ticket ID 64060447, your deposit transaction made on 20/12/2025 has been successfully reviewed.

The funds were successfully credited to your betting account on 14/07/2026. Kindly check your betting account for confirmation of the credited deposit.

Thank you for your patience and cooperation throughout the review process.

Parimatch Casino Complaint Stats

Resolved 254 / 332
Avg. Amount $2,324
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Parimatch Casino Complaints

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