Deposit not credited and support didnt help over last 30 days

Hello AskGamblers

I would like to file a complaint against Parimatch casino regarding three withdrawals totaling ₹31,000.

Player ID: 111484138

The three withdrawals are:

- ₹10,000 on 10 August 2026

- ₹15,000 on 11 August 2026

- ₹6,000 on 11 August 2026

In my Parimatch ticket section, only the ₹6,000 ticket is visible. The tickets for ₹10,000 and ₹15,000 are missing. Despite repeatedly requesting assistance from chat support, the issue remains unresolved.

The support agent provided two additional ticket numbers in chat but did not clarify which ticket corresponds to which withdrawal amount.

Furthermore, I have not received these withdrawal amounts in my bank account for a long time.

I am attaching my SBI bank statement up to the present date, along with screenshots of the withdrawal records and support conversation.

Support Ticket IDs:

- 146173788

- 146174840

- 146175008

SBI Bank Statement Password: 53553010179

I request that AskGamblers investigate this matter, help verify the withdrawal transactions, and assist me in obtaining a clear explanation and resolution from Parimatch.

Thank you for your assistance.

I am not able to withdraw due to some untoward pending verification.

I had in the past done withdrawal 100 times but since Friday they said pending verification.

I wrote an email providing my details such as selfie and document. They do not check it and keep mentioning my withdrawal is absolutely fine.

I gave screenshots of error but they do not check and give standard copy paste answers.

Dear AskGamblers Team,

I am writing to seek your assistance in permanently closing my Parimatch account.

I have contacted Parimatch customer support multiple times, requesting that my account be permanently closed. However, their support team has repeatedly directed me to email [email protected], which appears to be non-functional, as my emails keep bouncing back. I have attached screenshots of the email delivery failures for your reference.

Despite my repeated attempts, Parimatch has failed to address my request or provide a workable solution. This is becoming a serious concern for me, and I urgently need my account to be permanently closed and unsubscribed from all communications or offers that they have through the self Exclusion right that I have under responsible gambling

I would sincerely appreciate your intervention in helping me resolve this matter and ensuring that Parimatch takes the necessary action to permanently shut down my account. If permanent closure is not immediately possible, I request that my account be blocked and my access to the platform restricted without further delay.

My account details are provided below:

< personal information removed >

Parimatch ID: 185110353

I am happy to provide any additional information or documentation required to verify my identity and facilitate the closure of my account.

Parimatch Team: I request that you treat this matter as urgent and help ensure that my account is permanently closed at the earliest and unsubscribe me from all communicatios. Anyways i have zero balance at the moment

Thank you for your time and assistance. I look forward to your response.

Kind regards,

< full name removed >

Player ID: 222037837

I am filing this complaint against Parimatch regarding an unresolved withdrawal of ₹3,140 that has not been credited to my bank account within the stated withdrawal processing timeframe of 24 hours.

According to my Parimatch transaction history, I initiated the withdrawal on 8 October 2026 at 14:12. The transaction is still showing as “In processing,” and the funds have not been credited to my bank account.

Withdrawal details:

* Withdrawal amount: ₹3,140 INR

* Withdrawal date and time: 8 October 2026, 14:12

* Transaction ID: 700000…9553 (partially displayed in the screenshot)

* Withdrawal method: Bank Transfer

* Bank account reference displayed: 8242857891

* Current status: In processing

Parimatch states that the normal withdrawal processing timeframe is 24 hours. I expect the operator to adhere to its stated timeframe or provide a clear, evidence-based explanation for the delay. Keeping a withdrawal pending without crediting the funds or providing a satisfactory explanation is unacceptable.

I request AskGamblers to review this case and assist me in obtaining a resolution from Parimatch. I want the operator to investigate the transaction immediately, confirm the exact status of my withdrawal, and release the full ₹3,140 to my bank account without further unnecessary delay.

If the payment has already been processed, I request the operator to provide the transaction reference or other verifiable payment confirmation so that I can trace it with my bank.

I am attaching a screenshot of the withdrawal status as supporting evidence. I expect a clear response and a definite resolution rather than generic instructions to wait.

Desired resolution: Credit the pending ₹3,140 withdrawal to my bank account and provide confirmation of the completed payment.

I deposited ₹2,000 on 15 September 2026, but the amount has still not been credited to my account.

It has been 24 days, and I am extremely disappointed with this delay.

Please investigate this transaction urgently and provide a clear status update along with a confirmed resolution timeline.

I do not want another generic response asking me to wait. If the deposit has failed, please initiate the refund immediately. I expect a proper resolution to this issue without any further delay.

User number 822723405

I have deposited 100000 at 3 oct it debited from my phone pay, and payment not made in parimatch it's shows decline.

I have contacted same time they told will get money with in 3 days.

Still didn't get the money to my account or Parimatch account.

My game ID: 560913484.

I have faced the same issue previously, please solve it

I am filing this formal complaint against Parimatch regarding systematic and predatory withdrawal rejections.

Over a period of time, multiple withdrawal requests submitted from my account were kept pending for hours and then repeatedly declined or canceled without any valid explanation. This deliberate delay tactic forces funds back into the wallet and creates immense pressure to re-wager.

I have completely stopped playing on this account to maintain zero account activity. I have attached screenshots of various canceled/declined withdrawal requests as proof.

I request AskGamblers to intervene, investigate these unfair practices, and assist in resolving this matter.

Player ID: 723836950

Registered Email: < email removed >