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Deposit not credit in my parimatch account


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By Ramc123
6 months ago
Subject: Urgent: Deposit Not Credited | Ticket #73684187 | Player ID 418563736
​Dear Parimatch Support Team,
​I am writing to formally follow up on a deposit issue from 01-02-2026. Although the transaction was successful and the funds were debited from my bank account, the amount has not yet been reflected in my Parimatch wallet.
​I have already raised a ticket (#73684187), but the matter is still pending. To expedite the verification, please find the complete transaction details below:
​Player ID: 418563736
​Transaction Amount: 1,500
​Transaction Date: 01-02-2026
​UTR / Transaction ID: 396510652898
​Ticket Number: #73684187
​The payment was processed successfully on the date mentioned above. I am attaching the payment confirmation screenshot to this email as definitive proof of the transaction. Since the amount has been deducted and not refunded, I request you to manually verify the UTR: 396510652898 and credit the funds to my account immediately.
​I expect a swift resolution to this issue as it has already been delayed significantly. Please confirm once the amount has been updated in my balance.
Disputed Casino Parimatch Casino
Amount ₹3920

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Thank you very much 😊😊😊
User name
Dear AskGamblers Team,
The complaint has been fully resolved from our side.
Thank you.
User name loyalty-level-1
Sorry for this above post.

I am filing this formal complaint regarding a withdrawal request that has been "Approved" by the casino but never credited to my bank account.
Transaction Details:
Player ID: 418563736
Transaction Amount: ₹2,420
Date of Withdrawal: 14-09-2025
Approval Time: Approximately 19:30 (7:30 PM)
Support Ticket Number: #44752409
On September 14, 2025, I requested a withdrawal of ₹2,420. According to the transaction history in my casino account, the status was marked as "Approved" at 7:30 PM on the same day. However, despite the approval, the funds have not appeared in my bank account.
I have already taken the necessary steps to resolve this internally. I raised a support ticket (#44752409) and provided my official bank statement as proof that the amount was never received. Despite sharing all the required documentation, the issue remains unresolved, and I have not received any concrete update regarding the whereabouts of my money.
As a player, I have fulfilled all my obligations, and since the casino has already approved the payout, the delay is unacceptable. I am looking for a transparent explanation and the immediate credit of my funds.
I kindly request the AskGamblers Complaints Team to intervene and help me recover my stuck withdrawal.

Parimatch Casino Complaint Stats

Resolved 254 / 332
Avg. Amount $2,324
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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