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Complaint regarding delayed 10000 deposit ongoing for over 30 days


1 month ago
Dear AskGamblers Team,

I am writing to lodge a formal complaint regarding a delayed deposit issue with Parimatch.

It has now been more than 30 days since I made a deposit of ₹10,000, and the amount has still not been credited to my Parimatch account.

Since the issue began, I have been in regular contact with Parimatch's support team. I have provided all the requested information, including transaction details and proof of payment, and have responded to every email they have sent. Despite this, we have simply been going back and forth over email without any resolution.

I believe I have given Parimatch more than enough time to investigate and resolve this matter. The prolonged delay and lack of a satisfactory outcome are unacceptable.

I kindly request that AskGamblers investigate this complaint and assist in reaching a fair and timely resolution. I am happy to provide any supporting documents, including payment confirmation, UTR, transaction details, and the full email correspondence with Parimatch, if required.

Thank you for your time and assistance. I look forward to your response and hope this matter can finally be resolved.

Kind regards,
Disputed Casino Parimatch Casino
Amount ₹10000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Thank you alot. Its been all fixed.
User name
Greetings,

We are pleased to inform you that your transaction under Ticket ID 119645234 has been successfully resolved, and the funds have been credited to your betting account.

Kindly log in to your betting account and verify that the funds have been successfully credited.

Thank you for your patience and cooperation throughout the review process.
User name loyalty-level-1
Thank you, i will a waiting your good news.

Parimatch Casino Complaint Stats

Resolved 254 / 332
Avg. Amount $2,324
Avg. Complaint Duration 8 days
Avg. Response Time 2 days
Apostaconfiavel
COMPLAINT REFERRED BY AGCCS PARTNER Apostaconfiavel (243)

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