Complaint #754 Parimatch Casino

Approved Withdraw amount delayed

By Sandeepkr91052

3 weeks ago

Dear Casino

My player id is 788420170. I Can withdraw amount 6501 INR, 6502 INR and 6750 INR in 1st July 2026 evening time while it's approved 1st July 2026 but till now it's not came back in my bank account. I Can withdraw with Bank Transfer Method but till not received now.
Plz solved this issue as urgent basis.
I can also attach withdraw amount 6501,6502 and 6750

Disputed Casino Parimatch Casino

Reason Delayed payment

Amount ₹19753

Discussion

21 hours left for Sandeepkr91052 to respond.

Parimatch Casino

• Representative

3 days ago

Greetings,

We are sorry to hear about your concerns and understand how frustrating this situation must be.

Please note that Parimatch staff do not have access to customers' passwords and cannot access customer accounts or change withdrawal details on their behalf.

According to our records, the withdrawal request was submitted using the bank account number 04*********77. This is why we previously advised you to recheck the withdrawal details you entered. We kindly ask you to contact the bank associated with this account number and use the UTR numbers we provided to trace the transaction.

If you have any other concerns or require further assistance, please let us know. We will be happy to assist you further.

Sandeepkr91052

4 days ago

Firstly I would like to say that parimatch is doing some time big fraud bcoz when I can withdraw amount 6501, 6502 and 6750 INR Withdrawal with correct enter bank account number then how my withdrawal amount bank account number change when I login in 2nd time.

How can your staff hacked there is no security you provide.

So, I requested plz block my account number and I can't play ever in your website
Thankyou

Parimatch Casino

• Representative

5 days ago

Greetings,

We appreciate your cooperations Sir.

If your bank is unable to locate the transactions using the UTR numbers we provided, kindly request an official letter from the bank (on the bank's letterhead with the bank's stamp) confirming that they could not find the payment using the provided UTR details. Once you receive this letter, please share it with us so that we can continue our investigation.

Additionally, please check the withdrawal request you submitted and confirm the bank account details you entered. Make sure you are asking your bank to trace the UTR using the same bank account that you selected to receive the withdrawal.

Thank you for your cooperation.

Sandeepkr91052

6 days ago

Ok, I can send Bank Statement Pdf mail in support@pari-match.in.
Plz check and solved this issue as urgent basis.And amount not came in my bank account.

Parimatch Casino Complaint Stats

Resolved 233 / 308

Avg. Amount $2,486

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

Parimatch Casino Complaints

See all complaints for this casino

Three withdrawal issue please check

Hi Sir I have not received three withdrawal 7500,4500 and 4300. Please check.

The ticket IDs related to this withdrawal are #118972051,#118963725,#118945226.

Sir, customer service is not helping me the are giving the same answer every time and are not helpful and the agent is not working on my ticket. I am very depressed. Please solve my problem. I just wanted to use my own funds. It is very frustrating that I have not received my withdrawals in my bank account.

95h left

₹16,300

Withdrawal amount of 5250 rupees not credited

I have made a withdrawal using upi transfer on parimatch on 21st July 9:03 pm. The amount should have been credited within one hour, but the withdrawal shows as processed but I did not receive any funds in my bank account. I have contacted their support team but issue isn't resolved yet.

Transaction id : 183354283

Account id: 539054449

I'm attaching my bank statement for proof.

Resolved

₹5,250

Deposit amount not credited more than 10 days

Dear ASKGamblers Support Team,

I am writing to raise a complaint regarding a deposit that has not yet been credited to my gaming account.

I successfully completed the payment, and the amount has been debited from my bank/payment account. However, the deposit has still not been reflected in my account balance.

Deposit Details:

- Deposit Amount: [500]

- Date & Time: [11th July 2026 8:30 pm]

- Transaction ID/Reference Number: [966693964021]

- Payment Method: [UPI]

I have already waited for a reasonable amount of time, but the funds have not been credited. I kindly request that you investigate this issue and assist in resolving it as soon as possible.

I have attached the payment proof and transaction details for your reference. Please let me know if you require any additional information.

Thank you for your prompt attention to this matter. I look forward to your response and a quick resolution.

Sincerely,

< personal information removed >

Parimatch account details

ID 380693880

< full name removed >

Resolved

₹500

Deposit deducted but not credited to account

I am requesting your assistance regarding an unresolved deposit issue. I made a deposit to my betting account using UPI, and the amount was successfully deducted from my bank account. However, the funds were never credited to my betting account.

I contacted the operator's customer support immediately. They initially asked me to wait for 3 days. After I waited as instructed, they extended the waiting period by another 4 days without resolving the issue. Despite providing the UTR number and payment proof, I have still not received my money or a proper explanation.

I believe I have waited long enough and the operator has failed to resolve my complaint within a reasonable time. I kindly request that AskGamblers assist in resolving this matter and help ensure that my deposit is either credited to my account or refunded.

I have attached all relevant evidence, including the payment proof, UTR details, and screenshots of my conversations with customer support.

45h left

₹3,260

Withdrawal not received to my bank account

I have been playing in your website since 3 years and today i got a problem i have made 10,000 18 July 2026, 01:30 and my ticket id was #118016671.my parimatch id was 855377991 and here I am submitting the withdrawal photo and my bank statement from 18/07/2026 to 21/07/2026 i am providing all documents. I request to ask gamblers and parimatch team solve my issue as soon as possible. I am providing the bank statement

Resolved

₹10,000

Withdrawal issue pending

Hii sirI didn't receive my withdrawal.

Sir I want to you solve my problem or give me my withdrawal amount.

I don't face any problem in past but now I face this.

My player id is = 899625925

Withdrawal amount is 7000 and 4000.

Sir please solve my problem.

Resolved

₹11,000

Parimatch 50000 INR Withdrawal Pending 9 Months

Player ID: 293938605

Ticket ID: #43039476

Registered Name: < username removed >

Disputed Amount: 50,000 INR

My withdrawal request of 50,000 INR has been stuck as pending with Parimatch for 9 months (Ticket ID #43039476).

I have completed full KYC verification and provided official bank statements showing that these funds were never credited to my bank account. Support agents in live chat acknowledged that the money is stuck in their payment gateway system, but they refuse to manually cancel or reconcile the transaction.

I request Parimatch to resolve this issue by either completing the 50,000 INR bank transfer or crediting the funds back to my gaming account balance immediately.

Resolved

₹50,000

Deposit of 7000 INR Not Credited to My Parimatch Account

I deposited ₹7,000 into my Parimatch account on 20 July 2026 via UPI, but the amount has not been credited despite the payment being successful.

Transaction Details:

Amount: ₹7,000
UPI Reference Number: 310779843226
Payment Status: Successful

I contacted both my VIP Manager and Parimatch Live Chat multiple times, but received only robotic responses. No meaningful update was provided, no ticket was escalated, and I was never given a support ticket ID.

I request AskGamblers to help resolve this issue by ensuring Parimatch either credits the ₹7,000 to my account or issues a full refund. The payment confirmation screenshot is attached as evidence.

Resolved

₹7,000

Deposit amount not credited more than 5 days

Dear ASKGamblers Support Team,

I am writing to raise a complaint regarding a deposit that has not yet been credited to my gaming account.

I successfully completed the payment, and the amount has been debited from my bank/payment account. However, the deposit has still not been reflected in my account balance.

Deposit Details:

- Deposit Amount: [2000]

- Date & Time: [15th July 2026 8:30 am]

- Transaction ID/Reference Number: [972274120968]

- Payment Method: [UPI]

I have already waited for a reasonable amount of time, but the funds have not been credited. I kindly request that you investigate this issue and assist in resolving it as soon as possible.

I have attached the payment proof and transaction details for your reference. Please let me know if you require any additional information.

Thank you for your prompt attention to this matter. I look forward to your response and a quick resolution.

Sincerely,

< personal information removed >

Parimatch account details

ID 380693880

< full name removed >

Resolved

₹2,000

Deposit amount of 499 not credited

I have deposited 499 rs in my parimatch account. But they were not credited to my balance despite the transaction being successful, and me providing proofs and, raising a ticket, and contacting their support team.

Username: < username removed >

Account ID: 539054449

Utr number: 619883264158

Date: 17/07/2026

Time: 10:49 am

Resolved

₹499