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Parimatch Casino - 2000rs deposit not received yet

RESOLVED

Complaint Info

Disputed casino

Parimatch Casino

Amount

₹ 2000

Posted on September 5, 2022

695677620 this is my I'd 2000rs of deposit done on 31 July but not received amount till time. I am totally helpless now my transaction also showing already used. What can I do am totally helpless now please help me. It has been a almost 1 month, you are my last hope please help me.

Posted on September 6, 2022

Hello!
We are very sorry that you had to face a similar situation. According to the information available to us, your deposit was unsuccessful and the funds should have been returned to your balance. In order for us to help you sort this out, please send us a statement with all transactions from the date the deposit was made (31.07.22) to the date the statement was formed. We will submit a request to the payment system to examine the situation in detail.

It should be noted that such situations are extremely rare and our experts do everything possible to avoid them.

AskGamblers
Posted on September 10, 2022

Dear @Sanjeevd707,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

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