Ag Awards

Palace of Chance Casino - withdrawal pending

Complaint Info
Disputed casino Palace of Chance Casino
Reason Delayed payment
Posted on May 16, 2014

i have had a withdrawal sitting in my account for 8 days waiting to be processed and nothing is being done, all docs have been submitted correctly and they wont respond to my emails.

Posted on December 14, 2011

Dear ilvslots:

I will go ahead and check with the Casino.



Posted on December 17, 2011

Dear ilvslots:

Your cashout was requested on 12/4/2011 12:28:55 AM and it has been approved on 12/14/2011 at 11:16:02 AM within the established timeline.

Please keep in mind "All withdrawal requests that are valid will be approved for payout within 10-15 business days of the date requested. Payments will be made within 10-20 business days from approval date" http:/­/ww­w.p­ala­ceo­fch­anc­e.c­om/­wit­hdr­awal/

As soon as payment has been sent out you will receive a confirmation email



Posted on December 21, 2011

Is there any update from a player? Please provide your feedback so we can close this complaint in a proper way.

Posted on December 27, 2011

Dear @ilvslots,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Please be in aware that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Palace of Chance Casino Complaints

  • 142 of 155 resolved
  • 2 days avg response
  • 2 weeks avg complaint life
  • 1,913 USD avg amount

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