I am still waiting for approval on 2 seperate withdrawal requests on 8/13/14 for $1,152 and 8/14/14 for $1,462. Under the terms and condition listed on the website " ALL WITHDRAWAL REQUESTS WILL BE APPROVED OR DECLINED WITHIN 10-15 BUSINESS DAYS OF THE ORIGINAL REQUEST" These requests are much older than those terms. I am tired of continually getting the run around from Palace of Chance as I have called numerous times and sent several e-mails to managment. I hope that this complaint will finally get their attention!!