7 years ago
All forms all documents have been completed since day one I have tried to instant chat more than 3 employees the last guy asked how I was doing and everything how could he help and literally never responded? So finally I called them and spoke last week and she said that she expedited the process for me and it should be confirmed in 3-4 days never was and still haven't heard anything about it. A total of $740.00
AskGamblers
7 years ago
• Support Team
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.
7 years ago
I can now confirm I did receive payment thank you to ask gamblers.com and Tawni
Palace of Chance Casino
7 years ago
• Representative
Hi Tyler--
I'm not sure what happened, but for whatever reason our Payments Manager missed the notes I added with your crypto address and the request for the pull out of the check payment. The request for the pull out has now been issued and I would expect the Bitcoin payment will be issued early this week.
I'll be sure to let you know as soon as the payment is issued.
My sincerest apology for this...
Tawni
I'm not sure what happened, but for whatever reason our Payments Manager missed the notes I added with your crypto address and the request for the pull out of the check payment. The request for the pull out has now been issued and I would expect the Bitcoin payment will be issued early this week.
I'll be sure to let you know as soon as the payment is issued.
My sincerest apology for this...
Tawni
7 years ago
Okay thank you.
Palace of Chance Casino Complaint Stats
Resolved
215 / 231
Avg. Amount
$2,698
Avg. Complaint Duration
16 days
Avg. Response Time
3 days
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