I made two withdrawal requests of 750.00 each (-175 promo) on 7/25/2013 Palace of Chance
approval policy is 10 to 15 business days , it has been over a month and no approval
e-mails and live chats answers are always the same "check back next week" your info has been sent to escalations
I am fed up and I don't know if I have anyway to get my payout
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.
Dear Player:
I am glad to finally conclude this issue successfully. I am requesting AskGamblers to close this complaint.
Regards
Cindy < surname removed >
Thank you Cindy Emilia from POC was kind enough to e-mail me the details she had unintentionally left them out of first e-mail
Thanks for all your help , looks like we can close this out
Paul H
Dear Player
Payment tracking info is available since 10/23/2013 7:03:49 PM. Please contact any Palace of Chance Support Team member and request it. For security reasons I am unable to post it here
Regards
Cindy < surname removed >
Palace of Chance Casino Complaint Stats
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