Keeps denying my withdrawal of 3510USD
I requested $3510 from a slots win on May 5th, 2022. It got denied on 5/27 even though I has sent them all the documents on April 6th, 2022 but I didn't notice they had put the money back into the account. I requested again the same amount on September 26th, 2022 and again they denied it on October 6h even though they confirmed themselves that they had all the documents but they said that I hadn't confirmed the bitcoin address. They never asked me to confirm anything by the way. Again I requested on 11/6 and this time I confirmed the bitcoin address with them by sending them an email. I have been waiting to get paid but I still haven't . How long is this going to go on ? I am thinking I need help.