After sending in all my documents exactly as requested and waiting 5 days, I was told my documents were not received and the withdrawal was denied. It seems to be a trend with this Casino and other ones they operate as I'm going through the same exact thing with their sister casino RubySlots.
It should not really be this difficult to withdraw $100 after completing the wager and sending everything in. I hope I can get some help on here as I like the casino and was just trying to see how difficult it actually is to get your cash out before making a deposit. Live chat is not helpful, it's all copy/paste from a script. I've sent my documents in again in hopes I can actually get verified.