9 years ago
For more than 40 days I can not receive payment at the Palace of Chance casino. 04/04/2017 05:35 PM payment has been approved. I expected that I would receive the money after 10 days, as it is written in the rules. But it's been 40 days, 4 times longer than it should be, but there is no money. I would like to hear the answer of the representative of the casino about this issue, and also soon receive a payment of money.
AskGamblers
9 years ago
• Support Team
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now. Thank you all for your cooperation.
Palace of Chance Casino
9 years ago
• Representative
Hi Thomas--
Thanks for confirming the payment and I'd like to offer my sincerest apologies for the delays you've experienced with this.
I wish you all the best,
Tawni
Thanks for confirming the payment and I'd like to offer my sincerest apologies for the delays you've experienced with this.
I wish you all the best,
Tawni
tgrosse
9 years ago
• Germany
Money paid. Thanks for the help.
Palace of Chance Casino Complaint Stats
Resolved
215 / 231
Avg. Amount
$2,698
Avg. Complaint Duration
16 days
Avg. Response Time
3 days
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