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Palace of Chance Casino - Delay in last payment more than 30 days

RESOLVED
nybergf Sweden
posted on December 16, 2018.

I ask for help in receiving the last payment in the Palace of Chance Casino. I had 2 approved payments of 10/30/2018 - $ 500 and 11/01/2018 - $ 500. The first payment I received was 11/21/2018 on Neteller. And the second payment cannot be paid to me for more than 30 days. Several times I wrote letters to the casino support and financial department, but no one answered me. Help me get my last $ 500 Neteller payout. Thank.

posted on December 20, 2018.

Hi Filip--

I apologize for the difficulties you've experienced with this.

You'll be pleased to know your withdrawal was issued to your Neteller account, yesterday; 12/18 Paid $500 + no Service Fee NETeller for transaction #66248369.

I wish you all the best,

Tawni

AskGamblers
posted on December 20, 2018.

Dear @nybergf,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Please be in aware that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Palace of Chance Casino complaints

  • 116 of 129 resolved
  • 2 days avg response
  • 2 weeks avg complaint life
  • 1,749 USD avg amount

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