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Planet 7 Casino - Over a month and still waiting for my $1550

RESOLVED
donnalove85 United States
Posted on June 22, 2017.

My withdraw of $1550 was approved over a month ago. Every time I call they said they escalated it and they took away my free spins. I want my money!!!! Im sick of the run around. I won that money now pay me mine. Also answer the phone and fire James all he did was laugh at me. What if they kept your paycheck for a month??? Wouldnt you be mad

Posted on June 26, 2017.

Hi Donna--

I'm very sorry for the delays you've experienced with this.

I've reviewed your account and I do see your payment has already been sent to our processors on the 23rd. With this in mind, I would expect to see tracking on this by the end of this week. As soon as I have your tracking, I'll be back to update this thread.

All the best,

Tawni

Posted on June 28, 2017.

Hi Donna--

I'm very happy to tell you I've received your tracking and I see that your payment is set to be delivered today (Wednesday) before 10:30 AM. :-)

Once again, I sincerely apologize for the delays you've experienced with this.

I wish you all the best,

Tawni

donnalove85 United States
Posted on June 28, 2017.

I want tracking emailed to me right now!!!!

AskGamblers
Posted on June 29, 2017.

Dear @donnalove85,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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