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Silver Oak Casino - Non payment from Casino

RESOLVED
Complaint Info
Disputed casino Silver Oak Casino
Reason Delayed payment
Amount $ 3063
Posted on July 16, 2014

submitted 2 reqests on may 25 for a withdrawl, one for 1998.00 , and another for 1065.00. they keep telling me another 7-10 working days, the time frame has been met and the cash out for 1998.00 has been approved for overnight, however no check or tracking number??? the 1065.00 still has yet to be approved and well within the time frame . can u help???

Posted on June 18, 2012

Dear greekgod100:

The email and account name provided does not match any account or email available ast Silver Oak Casino. Could you please provide a valid username so we can go ahead and check into this issue?

Best Regards

AceRevenue Team

AskGamblers
Posted on June 22, 2012

 The last reply from the player is deleted because of the personal content. Account details that were written are sent to casino representative via email.

Posted on June 22, 2012

i am sorry it is planet 7 casino username is greekgod100 there were 2 withdrawl request on 6-4-2012, still no payments

Posted on June 23, 2012

Dear Player:

We will check payment status with Planet7.

Best Regards

AceRevenue Team

Posted on June 26, 2012

hi ace review team have u heard anything?????? from planet 7 casino

Posted on June 27, 2012

Dear greekgod100:

A check with your payment for $1998 has been processed on 6/25/2012 at 2:16:24 PM. Next and last payment will be processed next week.

You should be receiving it shortly.

Best Regards

AceRevenue Team

Posted on June 29, 2012

thank you. however there is still no tracking number available!!!!

Posted on June 29, 2012

received the first check cor 1998.89 today thanks for the escalation....

Posted on July 3, 2012

Dear Player:

Last payment should be processed this Friday.

Best Regards

AceRevenue Team

Posted on July 6, 2012

Dear Player:

Last payment was processed on 7/4/2012 at 3:38:15 PM. You should be receiving it anytime soon.

Best Regards

AceRevenue Team

Posted on July 10, 2012

received check today and thank you.....

AskGamblers
Posted on July 10, 2012

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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