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Planet 7 Casino - Non-payment

RESOLVED
ritaallen0720 United States
Posted on September 13, 2016.

I requested a withdrawal of $2500 on July 11, 2016. Withdrawal was "approved" in July 22, 2016. User agreement says withdrawal take 7-10 days to receive payment. I have emailed the "escalation" department multiple times and I just keep getting a run around with excuse after excuse. The last email I received said payouts are delayed and will take 2-3 weeks. It has now been 8 weeks and they are no longer answering my emails. Please help!

AskGamblers
Posted on September 16, 2016.

Dear @ritaallen0720,

Please let us know if there's some update on your issue.

ritaallen0720 United States
Posted on September 16, 2016.

I received my check today, thank you for your help. Fingers crossed my bank lets me deposit it. A little concerned after reading problems others have had.

Again thanks for your help!

AskGamblers
Posted on September 16, 2016.

Dear @ritaallen0720,

Since you confirmed the receipt of your check, AskGamblers Complaints Team consider the complaint as resolved and it is being officially closed now. Feel free to contact our team and request complaint's reopening in case the check does not clear as expected.

Thank you all for your cooperation.

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