Ag Awards

Silver Oak Casino - No payout

Complaint Info
Disputed casino Silver Oak Casino
Reason Delayed payment
Amount $ 135
Posted on July 24, 2014

i have been waiting since 7/5 to receive a measly $135 payout. i keep getting excuse after excuse as to why im not being paid. this is ridiculous and will no longer do business with silver oak or any of its affiliates. please help me resolve this so i can move on.

Posted on August 14, 2012

Dear Player:

We will look into this matter and will get back to you shortly

AceRevenue Team

Posted on August 16, 2012

Dear seanh23

Your Fedex tracking number is available. Please contact any CS agent and request it from them. For security reasons we are unable to post it here.

If you need any further assistance please contact us back

AceRevenue Team

Posted on August 21, 2012

Dear @seanh23,

Please confirm if the issue has been resolved. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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