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MIrror Bingo Casino - Casino is witholding my winnings

UNRESOLVED

Complaint Info

Disputed casino

Mirror Bingo Casino

Amount

£ 199

Posted on March 27, 2023

I am really really unhappy with this site I played on the site and I ended up winning 199.00 it stated deposit to withdraw so I deposited 10 pound when I come to withdraw it won't let me I have tried for 2 weeks to upload all different documents that have been requested from me in emails from repetitive customer services I have attached my provisional license my bank statement with address I have attached a screenshot of my bank card from my banking aop I have also uploaded screenshots of deposit receipt sent to my mobile after a deposit k have sent my NHS payslip and I have also attached a statement showing the mirror bingo deposit for 10 pound please can you just confirm my account so my withdrawal can be processed. Times are hard and this is draining.

AskGamblers
Posted on March 29, 2023

Dear Mirror Bingo Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.