Unable to get withdrawal

I am facing two major obstacles caused by Meridianbet.com which is preventing me from withdrawing my balance of 748.34 GBP. They're:

1. The withdrawal options Meridianbet.com offers does not reflect the withdrawal options listed on the AskGamblers website (the actual site severely-lacks the standard withdrawal options). For instance, according to the AskGamblers website Meridianbet.com offers these withdrawal methods: "Bank Wire Transfer, Maestro, MasterCard, Visa, Nordea, Diners Club International, Skrill, Mobile Payments, Meridian Betshop". On the actual Meridianbet.com withdrawal page only "Betshop, Bank Transfer and Fast Bank Transfer" are only offered. I am trying to be paid via any of these methods: Skrill, Neteller, Ecopayz, Visa but Meridianbet.com doesn't offer these withdrawal methods.

2. Customer support is non-existent and no Live Chat offered on the website. I've emailed Meridianbet.com twice explaining "how can I withdraw" - both times I didn't receive a reply.

A few days ago I emailed the following email to Meridianbet.com and I didn't receive any reply whatsoever.

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Hi there,

I'm a Meridianbet.com customer and I'm trying to withdraw but I can't. I'm trying to withdraw via Skrill (or ecopay, Neteller) but for now Skrill is
my preferred choice. On the Meridianbet.com website under 'withdraw' my only options are:

1. Betshop (never heard of them - no instructions on where/how to set up an account with Betshop, is Betshop reputable?? etc etc)
2. Bank Transfer (I am a NZ customer - we don't use the IBAN system - again no help/instructions on the withdrawal page to clarify all this information etc)
3. Fast Bank Transfer (I am NZ customer - we don't use IBAN system - again no help/instructions on the withdrawal page to clarify all this information etc)

Please help me withdraw via Skrill! Skrill/Ecopayz/Neteller must be added to the withdrawal page so users can select these as withdrawal options!

Thanks and Regards,

Simon
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My funds are stuck and I need urgent help to get it back! Please help me! Thanks, Simon.

I won 300e in Merideanbet casino 16.4. I made withdraw request after playing session. After few days I noticed withdraw was still not reached to my bank or I haven't got any approve message about payment. I checked my account and was not able to see my transfer in transfer history. However there is 300e in "reserved" section on my account. I sent email to Meridianbet (live chat is not available) and got answer that my request have been forwarded to relevant department. However after waiting and two reminder message I haven't got any response about this transfer and money is still waiting in reserved funds. Could you check this and pay this transfer?

On Tuesday 21st I joined meridianbet. The first thing I always do is set a deposit limit of £100 a month to make sure I don’t get carried away. I played a few games and won £450. I decided to quit whilst I was ahead and withdrew the money. The withdrawal process seemed a little unclear so I looked for the contact for support, eventually I found that you could only contact them via email (even though they do state they have chat 24/7) I exchanged a few emails with support who responded within 30 mins each time (though I did have to re-ask some questions until they were answered) so I was happy with the service up until that point. At about 2am I decided to reverse the withdrawal and have a bit more of a play, but before I did anything, I went back to the responsible gaming tools page and set my maximum session limit to 30 minutes, again as to make sure I didn’t get carried away. I went to play blackjack at 02:08 and had some great hands, and some not so great hands. I played for a while and then looked at the time and it was 02:57(ish) and I had not been kicked out of my session or notified if I was running low on my session time, it just let me keep on playing. The time it should have ended my season was 02:38. I immediately messaged support asking what had happened and waited for an hour until I was too tired to wait further. The next day I still had no response, so I emailed support again incase they missed the email. After a few hours of nothing I started to get the feeling they had no intention of replying, considering they had been very quick to reply the evening before. I sent another email urging them to help cooperate and look into this matter, not just for my sake but for theirs as well as it’s quite a major glitch to have on their site. I received an email that evening stating they had forwarded the messages to the responsible department. I thanked them and waited a few days to hear anything. 5 days later (yesterday) I still had no information, so I emailed again for an update and to keep me in the loop as much as possible. I then received a reply just stating they were investigating. I am still to hear anything today and it’s nearly a week since the incident. Below is proof of my deposit limits, please could you help me look into this ask gamblers